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ElioPet Scanner respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you use our mobile application.
This app is designed with data minimization in mind—we only collect what's necessary to provide you with a better experience.
Information We Collect
Information You Provide
- Pet Profiles: Optional information about your pets (name, sensitivities, dietary preferences) that you choose to create within the app
- Scan History: Products you've scanned, stored locally on your device for quick access
- Feedback & Support: Information you provide when contacting us for support or feedback
Information Collected Automatically
- App Usage Data: Anonymous analytics about how you use the app (features used, scan frequency) to help us improve performance and user experience
- Device Information: Basic technical data like device type, operating system version, and app version to ensure compatibility and diagnose issues
- Crash Reports: Technical data about app crashes to help us fix bugs and improve stability
Camera Access
ElioPet Scanner requires camera access to scan product barcodes. Images captured during scanning are processed locally on your device and are not stored or transmitted to our servers unless you explicitly choose to report a scanning issue.
Information We Do NOT Collect
- We do not create advertising profiles or track you across other apps and websites
- We do not sell your personal data to third parties
- We do not collect precise location data
- We do not access your photos, contacts, or other personal information beyond what's necessary for the app's core functionality
How We Use Your Information
We use the information we collect to:
- Provide personalized ingredient analysis based on your pet's sensitivities and preferences
- Cache recently scanned products for faster access
- Improve app performance, fix bugs, and develop new features
- Respond to your support requests and feedback
- Understand how users interact with the app through anonymous analytics
Data Storage and Security
Most of your data (including scan history and pet profiles) is stored locally on your device using secure iOS or Android storage mechanisms. This means:
- Your data stays on your device and is protected by your device's security features
- If you delete the app, this locally stored data is also deleted
- We implement industry-standard security measures to protect any data transmitted to our servers
Third-Party Services
ElioPet Scanner may use limited third-party services to operate effectively:
- Analytics: We may use privacy-focused analytics tools to understand app usage patterns (e.g., which features are most popular)
- Crash Reporting: We use crash reporting tools to identify and fix bugs
- Product Database: Barcode lookups may query external product databases to retrieve ingredient information
These services process limited technical data necessary for their operation and are selected based on their privacy practices.
Your Rights and Choices
You have control over your data:
- Access: You can view all data stored in the app through the app settings
- Deletion: You can delete individual pet profiles, scan history, or all app data at any time through the app
- Opt-Out: You can disable analytics in the app settings if you prefer not to share anonymous usage data
- Account Deletion: If we implement user accounts in the future, you will have the right to delete your account and associated data
Children's Privacy
ElioPet Scanner is not directed at children under 13. We do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by:
- Updating the "Last Updated" date at the top of this policy
- Providing an in-app notification for material changes
- Requiring you to accept the updated policy before continuing to use the app (for significant changes)
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:
We aim to respond to all privacy-related inquiries within 7 business days.
Legal Basis (For EU Users)
If you are in the European Economic Area (EEA), our legal basis for collecting and using your information depends on the specific data and context:
- Consent: For optional features like analytics, we collect data based on your consent
- Legitimate Interest: For app functionality, security, and improvements that benefit all users
- Contract: To provide the core services you expect from the app
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